Frequently Asked Questions

We've got answers.

Shipping and Processing

SHIPPING SCHEDULE + Domestic & International Rates

Do you offer expedited shipping?

Who is responsible for Duty Charges and Import Taxes?

Products and Orders

How do personalized orders work?


What are Rebel Dawg Tags made of?

How do I care for my Rebel Dawg merch?

Do Tags come with rings?

Custom Orders

How durable are Rebel Dawg Tags?

Do the Tags look exactly like the photos on the website?

Changes to Product

Ruh roh! I made a mistake with my Custom ID Tag - what can I do?


What forms of payment do you accept?

Do you charge sales tax?

Can I send an item as a gift?

How will I know if my order has been received?

Returns and Exchanges

Can I return a custom made item?

Can I return a stock (not customized) item?

Something’s not right. What do I do?

Do you offer a warranty?


Gift Cards

Discount Codes & Promotions

What are your site posting guidelines for product reviews?

Can I collaborate on a project with you?

I have a special event. Can I order in bulk?

I have a special event. Can you do something custom for it?

Can my rescue apply to be a part of the Giving Dawgie Style program?

Contacting and Connecting with Rebel Dawg

How else can I hang with the Rebel Dawg pack?

My question isn’t answered here?

What if I want to talk to you?

What are your business hours?

Press and Influencers

How do we reach you?

Do you have an affiliate program?

Can I blog/write an article/give love to you online?