*Orders are produced in the order they were received, and we ship out in small batches to control our QC and make sure your Tags are perfection.
*All orders placed can take 15 business days to produce and ship. We only produce on weekdays, this means we do not produce or ship on weekends or holidays.
*As of JUNE 15th 2021 we are back in the office 5 days a week, and have expanded our offices and team to 15 people. We are all VAXXED, but have decided collectively to continue to socially distance and wear our masks as some of our team members have little kids that cannot receive the vaccine, in addition some of our team are high risk. With the uncertainty of variants and until we know 150% we are all clear we will continue to follow our protocol of washing down our stations, and wearing PPE to keep our loved ones and team safe.
*As per USPS, shipping and tracking confirmations are not being updated in a timely manner. Packages now require more time to be delivered and are also delayed by USPS as a result of the ongoing COVID-19 situation. Shipping has gotten a bit better but not 100%!
Rebel Dawg is not responsible for delays in transit caused by high package volume, weather, mechanical error, strikes, natural disasters, local carrier mis-scans or inaccurate/incomplete shipping information, and we do not require a signature for the release of any shipment.
IF YOU HAVE MOVED: please update your shipping address in your customer profile. This is very important, as we cannot be responsible for lost packages.